Privacy policy
Last update: February 8, 2025
Z Studio Privacy Policy
This privacy policy explains how Z Studio (the “Site”, “we”, “our” or “our”) collects, uses and discloses your personal information when you visit, use our services or make a purchase on zstudio.ca (the “Site”) or otherwise communicate with us about the Site (jointly, the “Services”). As a user of the Services, "you", "your" and "your" refer to you as a customer, site visitor or any other person from whom we collect information in accordance with this privacy policy.
We encourage you to read this policy carefully. By accessing and using the Services, you consent to the collection, use and disclosure of your information as described below. If you do not accept this policy, please do not use the Services.
Privacy Policy Changes
We may update this privacy policy to reflect changes in our practices or to meet legal or operational requirements. We will publish the updated policy on the Site, with the date of the last update, and take the necessary measures to comply with the legislation in force.
How We Collect and Use Your Personal Information
The information we collect and use depends on how you interact with us. In addition to the uses detailed below, we may use the information collected to provide you with important information about our Services and to improve the customer experience.
Information We Collect Directly from You
When you interact with us, especially during your purchases or service requests, we collect the following information:
• Contact information: Name, address, phone number, e-mail address.
• Order Information: Name, billing address, shipping address, payment information.
• Account Information: Username, password, security questions.
• Customer Service: Any information shared during your exchanges with our customer service.
Information We Collect Automatically
We also collect information about your use of the Site, in particular via cookies and similar technologies. This may include:
• Usage Data: How you access the Site, information about your device, IP address, interactions with the Site.
Information Collected from Third Parties
We may obtain additional information about you through third parties, such as service providers or business partners who help us manage payments, shipping or data analysis.
How We Use Your Personal Information
We use your personal information for several reasons, including:
• Provision of Services: Process your orders, manage your account, and send you notifications about your purchases.
• Marketing and Advertising: Send you promotional offers or show you targeted advertisements.
• Security and Fraud Prevention: Identify and prevent any fraudulent or malicious activity.
• Improvement of Services: Respond to your requests, improve your experience on our Site.
Cookies
We use cookies to improve your experience on our Site. This helps us remember your preferences and analyze user interaction. You can manage your cookie preferences through your browser settings. However, be aware that disabling cookies may affect the browsing experience.
Disclosure of Your Information
We may share your personal information in certain situations, including:
• Service Providers: With our partners who process payments, ship orders, and manage customer services.
• Advertising Partners: To offer you targeted ads online.
• Legal Obligations: When required by law or to protect our rights and services.
Third Party Links
Our Site may contain links to other sites. These sites are subject to their own privacy policies. We are not responsible for the privacy practices of these external sites.
Security of Your Information
Although we take reasonable measures to protect your information, no method of transmitting data over the Internet is completely secure. We recommend that you do not send sensitive information through unsecured channels.
Your Rights
Depending on your place of residence, you may have certain rights regarding your personal information, including:
• Access to your Information: Request access to the information we hold about you.
• Deletion: Request the deletion of your information.
• Correction: Request corrections if your information is inaccurate.
• Portability: Request a copy of your information to transfer it to another provider.
• Processing Restriction: Limit how we use your data.
You can exercise these rights by contacting us via the information below.
Contact
For any questions about this privacy policy or to exercise your rights, contact us at the following address: craza@zstudio.ca